PlusDelta Technologies LLCRecorded webinars
We've pre-recorded a series of online webinars so that you learn more about PlusDelta Technologies, its products and its place within your organization. You may watch these webinars at your leisure, and we invite you to share them with others. If you'd like to learn more, or you're interested in a specific topic not covered here, please Contact us to arrange a live Web presentation that fits your needs and schedule.
Please note: If you're here to join a pre-scheduled webinar in progress, please enter the meeting using the "Go To Meeting" form in the left-hand sidebar.
Pharmacy process improvement series
- The Five Whys: Identifying the Root Cause
- This presentation shows how to apply "The 5 Whys" to discover the root causes of performance problems and develop plans to overcome them.
Presented by Jennifer M. Strickland, PharmD, BCPS Chief Product Officer PlusDelta Technologies, LLC Durham, NC
Keep asking “why” until satisfied that there is no deeper cause that may be contributing
- Common sources of Waste in Healthcare Organizations
- Waste — defined as any activity that does not add value to the service or product provided — adds to the cost of operations, impairs ability to meet core performance metrics and decreases ‘customer’ satisfaction. Find out how to identify waste within your organization.
Presented by Jennifer M. Strickland, PharmD, BCPS Chief Product Officer PlusDelta Technologies, LLC Durham, NC
Successful adaption of continuous improvement principles can reduce waste and non-value added activities
- Improving Pharmacy Process with DMAIC
- Do you have processes in the pharmacy that need improving? Find out how to use DMAIC, a Six Sigma methodology, to systematically evaluate and improve your processes and maintain those improvements. DMAIC and other Six Sigma principles have helped numerous organizations improve existing processes, leading to greater efficiency and better outcomes.
Presented by Jennifer M. Strickland, PharmD, BCPS Chief Product Officer PlusDelta Technologies, LLC Durham, NC
Success with DMAIC typically happens one project at at time, but can be transformational in many organizaitons.